Like much of the nursery industry we are continuing to see unprecedented levels of demand for certain product groups.
All website orders are still being processed. Our carriers are still collecting every day and all in stock items can still be sent out on next day services to UK addresses. But due to the nationwide increase in demand most carriers are now advising there could be some additional delays to their services so please bear this in mind.
Overseas orders continue to be shipped as normal but with similar advisory delays to the carriage times.
We are experiencing exceptionally high demand for our customer service and sales team.
Our phone lines are open but due to the increased volume of calls there are longer wait times and less availability to join the queue if it is at capacity.
All emails will be answered but with the volumes so high please expect a longer than usual response time and do not send a second email as this will only delay your email being answered.
Thank you for you continued patience and rest assured we’re working around the clock to provide the highest level of service we can.
Most of the answers to our frequently asked questions can be found on our FAQ's page but if you still can't find the answer that you are looking for then please feel free to use one of the ways listed below to get in touch.
For telephone sales, product queries or for arranging product demonstrations please contact our sales team.
customer service enquiries
For order enquiries, questions regarding returns and any other questions regarding existing orders, please contact our customers services team.
come and visit us
We're located just outside of Wrexham, North Wales on the Wrexham Industrial Estate. Uber Kids is part of the Demon Tweeks group and is based within the Demon Tweeks superstore.
(within Demon Tweeks)
75 Ash Road South,
Wrexham Industrial Estate,
Monday - Saturday: 8.30am - 5.30pm
May Bank Holidays (Monday 6th & 27th): CLOSED